Legal

Privacy Policy

Last Updated: September 26, 2024

This Privacy Policy (“Policy”) describes how STUDIO R LLC and its affiliates (collectively, “STUDIO R LLC,” “we,” “us,” or “our”) collect, use, and share information about you. This Policy applies to the websites, applications, and services where it is posted (collectively, the “Services”). It does not apply to third-party websites, applications, or services, even if they are linked to or accessible from our Services.

If you have any questions or concerns about this Policy or our practices, or wish to exercise your privacy rights, please contact us at legal@studiorllc.com.

1. Information We Collect About You

We may collect and store the following categories of personal information about you, depending on how you interact with our Services:

Identifiers and Contact Information: This includes your name, mailing address, phone number, and email address. For certain Services, we may also collect a username, business contact information, job title, employer name, and professional website.
Audio, Visual, or Similar Information: Photographs, videos, and other media you submit, capture, or send through the Services, including information from video chat sessions. With your permission, our Services may access your device's camera and microphone.
Device and Internet Activity Information: Details such as IP address, device identifiers, session IDs, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage information.
Location Information: General location inferred from your IP address or more precise geolocation data if you grant permission.
Vehicle or Service-Related Information: If applicable, information about your vehicle or service requests, such as vehicle identification number (VIN), license plate number, make, model, year, mileage, color, service history, and appointment details.
Other Information You Provide: Any other information you choose to submit when you contact us, complete a survey, or request information.
Inferences: Insights drawn from the information collected to better understand your preferences and interests.

Some of this information may be considered “sensitive” under certain laws, such as government-issued IDs or precise geolocation data.

2. How We Collect Information About You

We collect personal information in the following ways:

Directly from You: When you provide information to us through the Services, such as when creating an account, filling out forms, or communicating with us.
Automatically: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Services.
From Third Parties: We may receive information about you from other sources, such as social media platforms, marketing partners, public databases, and other third parties.
Combination of Information: We may combine the information we receive from various sources to enhance our understanding of your needs and preferences.

3. How We Use the Information We Collect

We use your personal information for purposes permitted by law, including:

Providing and Improving Services: To operate, maintain, and enhance the Services, personalize your experience, and develop new features.
Communication: To respond to your inquiries, provide customer support, send updates, and inform you about changes to our Services or policies.
Marketing: To send you promotional materials and newsletters. You may opt out of receiving marketing communications at any time.
Analytics and Research: To analyze usage trends, monitor the effectiveness of our Services, and improve user experience.
Legal Compliance and Security: To comply with legal obligations, enforce our Terms of Use, and protect the rights, property, or safety of STUDIO R LLC, our users, or others.
With Your Consent: For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

4. How We Share Your Information

We may share your personal information in the following circumstances:

Within STUDIO R LLC: With our affiliates and subsidiaries for the purposes outlined in this Policy.
Service Providers: With third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.
Business Partners: With partners when you engage in promotions, attend events, or participate in collaborative offerings.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Protection of Rights: To enforce our Terms of Use or other agreements, and to protect the rights, property, or safety of STUDIO R LLC, our users, or others.
Business Transfers: In connection with a merger, sale, acquisition, or other transfer of all or part of our business assets.
With Your Consent: With other third parties when you consent to such sharing.

5. Your Choices and Rights

Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails or by contacting us.

Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.

Do Not Track Signals: Our Services do not respond to Do Not Track (DNT) signals. However, you can manage your cookie preferences as described above.

6. Your California Privacy Rights

California residents have the right to request information about the types of personal information we collect, the categories of personal information we sell, and the categories of third parties to which we sell personal information. To make a request, please contact us at legal@studiorllc.com

7. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child, please contact us at legal@studiorllc.com.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfer

Your personal information may be transferred to, stored, or processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of the Policy. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us at:

Email: legal@studiorllc.com

1. Information We Collect About You

We may collect and store the following categories of personal information about you, depending on how you interact with our Services:

Identifiers and Contact Information: This includes your name, mailing address, phone number, and email address. For certain Services, we may also collect a username, business contact information, job title, employer name, and professional website.

Audio, Visual, or Similar Information: Photographs, videos, and other media you submit, capture, or send through the Services, including information from video chat sessions. With your permission, our Services may access your device's camera and microphone.

Device and Internet Activity Information: Details such as IP address, device identifiers, session IDs, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage information.

Location Information: General location inferred from your IP address or more precise geolocation data if you grant permission.

Vehicle or Service-Related Information: If applicable, information about your vehicle or service requests, such as vehicle identification number (VIN), license plate number, make, model, year, mileage, color, service history, and appointment details.

Other Information You Provide: Any other information you choose to submit when you contact us, complete a survey, or request information.

Inferences: Insights drawn from the information collected to better understand your preferences and interests.

Some of this information may be considered “sensitive” under certain laws, such as government-issued IDs or precise geolocation data.

2. How We Collect Information About You

We collect personal information in the following ways:

Directly from You: When you provide information to us through the Services, such as when creating an account, filling out forms, or communicating with us.

Automatically: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Services.

From Third Parties: We may receive information about you from other sources, such as social media platforms, marketing partners, public databases, and other third parties.

Combination of Information: We may combine the information we receive from various sources to enhance our understanding of your needs and preferences.

3. How We Use the Information We Collect

We use your personal information for purposes permitted by law, including:

Providing and Improving Services: To operate, maintain, and enhance the Services, personalize your experience, and develop new features.

Communication: To respond to your inquiries, provide customer support, send updates, and inform you about changes to our Services or policies.

Marketing: To send you promotional materials and newsletters. You may opt out of receiving marketing communications at any time.

Analytics and Research: To analyze usage trends, monitor the effectiveness of our Services, and improve user experience.

Legal Compliance and Security: To comply with legal obligations, enforce our Terms of Use, and protect the rights, property, or safety of STUDIO R LLC, our users, or others.

With Your Consent: For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

4. How We Share Your Information

We may share your personal information in the following circumstances:

Within STUDIO R LLC: With our affiliates and subsidiaries for the purposes outlined in this Policy.

Service Providers: With third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.

Business Partners: With partners when you engage in promotions, attend events, or participate in collaborative offerings.

Legal Requirements: When required by law, regulation, legal process, or governmental request.

Protection of Rights: To enforce our Terms of Use or other agreements, and to protect the rights, property, or safety of STUDIO R LLC, our users, or others.

Business Transfers: In connection with a merger, sale, acquisition, or other transfer of all or part of our business assets.

With Your Consent: With other third parties when you consent to such sharing.

5. Your Choices and Rights

Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails or by contacting us.

Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.

Do Not Track Signals: Our Services do not respond to Do Not Track (DNT) signals. However, you can manage your cookie preferences as described above.